![]() Over the years, whenever I made comments saying I wish the platform did something, someone at Namely would tell me that it was on their product roadmap-and then we'd see it happen. Lori Osborne, Vice President at Marbles Kids Museum, said, "Namely consistently listens to clients' feedback. Through these combined efforts, Namely saw dramatic improvements in its implementation Net Promoter Score, surge in Technical Support Satisfaction Scores, and 50 percent drop in ticket volume per client. Over the last year, Namely also launched a set of comprehensive COVID-19 resources, revamped its Help Community, and introduced updates across the platform. Through consistent contact, the Service Pod learns the individual client's needs, able to tailor support resources, and offer a more proactive service experience. As a result of the change, customers engage primarily with Namely employees who are fully certified on its products. The POD model blends the best of both worlds – client success management and service delivery – providing what customers need most. Namely also built out a new implementation approach that couples best practices for mid-sized businesses with data migration services to make it easy to transition. The foundation of Namely's new service model relied on the introduction of a dedicated "Service Pod," comprised of payroll, benefits, and technology subject matter experts, ready to help clients achieve their strategic goals. ![]() That might seem backward to some, but the results indicate that our approach is working, and customers agree." Part of this meant reimagining our approach to product strategy and service delivery. Namely CEO Larry Dunivan commented, "Namely fundamentally refocused our business strategy to focus exclusively on the customer experience. Recently, Namely opted to rethink the traditional mentality, seeking to emphasize personalized support, improved efficiencies, and timely enhancements instead. While other organizations have moved to outsource critical functions, Namely started in that direction before deciding it wasn't suitable for the company's clients. 24, 2021 /PRNewswire/ - Namely, the leading HR platform for mid-sized companies, today shared details of its new approach to customer service and reported a significant increase in satisfaction from its renewed focus on the client experience and commitment to understanding customer needs. (“scilicet”) notation, don’t hesitate to call your ASN members-only, toll-free hotline for assistance.NEW YORK, Feb. If you still have questions when encountering an S.S. In most all cases, it will be the latter. is simply a formality in the structure of the venue that you have already satisfied by noting the county name. notation on the certificate is requiring additional information such as the town or city, or whether the S.S. notation is, always indicate the venue with the standard required information of state and county. The key to properly dealing with the S.S. This usage is loosely translated, “County of (name of the county) in particular.” The notary simply fills-in the name of the county where the notarial act actually occurred. We found this example on another state’s certificate for an acknowledgment: In this usage, the scilicet (remember, it means “namely” or “in particular”) indicates that the notary should further specify the venue by including the town or city name following the county name. Here’s a venue example we found in one state’s online notary manual:įORM OF ACKNOWLEDGMENT FOR an INDIVIDUAL: The scilicet still makes an occasional appearance. ![]() While the venue on most notarial certificates will appear as follows: The pronunciation is (forgive our Latin!!) “SILL-le-cet.” ![]() In fact, “S.S.” is the abbreviation for “scilicet” – a Latin term meaning “namely” or “in particular.” It is the predecessor of today’s familiar, and required, venue element. An astonishing number of notaries either don’t know the meaning of the “S.S.” symbol, or erroneously believe it is a request for a Social Security Number! Many documents, especially those generated by banks and similar institutions, display the symbol “S.S.” adjacent to the blanks for venue information (State of _, County of _). on the Notarial Certificate: What Does It Mean? ![]()
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